Returns & Exchanges

At XERO Products, we want you to be completely satisfied with your home essentials. If your purchase doesn't perfectly fit your space, we offer a 30-day return window for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.